
Glossary
What exactly is a “workation”? Ever wondered who “permalancers” and “moonlighters” are?
Discover the key terms defining the New Work era.
Contractor-of-Record (CoR)
[ˈkɒntræctər əv ˈrɛkərd]
A third-party company or entity that serves as the official employer for contract or temporary workers.
Coworking Membership
[ˌkoʊˈwɜrkɪŋ ˈmɛmbərʃɪp]
A subscription providing access to shared workspace and amenities
Cross-Border Employment
[krɔs ˈbɔrdər ɪmˈplɔɪmənt]
Hiring workers from other countries
Digital Nomad
[ˈdɪdʒɪtəl ˈnoʊmæd]
A professional who combines work with global travel
Digital Nomad Visa
[ˈdɪdʒɪtəl ˈnoʊmæd ˈviːzə]
A visa allowing remote workers to live and work in a foreign country
Digital Presenteeism
[ˈdɪdʒɪtəl ˌprɛzənˈtiːɪzəm]
A phenomenon where employees engage in work-related tasks beyond their regular working hours. This often extends into evenings, weekends, or holidays, through digital communication channels such as emails, messaging apps, or virtual collaboration platforms.
Donkey Employee
[ˈdɔŋki ɪmˈplɔɪi]
An individual who consistently handles the most mundane, repetitive, and labor-intensive tasks within a workplace.
Employee Self Service
[ɛmˈplɔyi siɛlf ˈsɜrvəs]
Technology enabling staff to access and manage their own information
eNPS
[i ɛn pi ɛs]
Employee Net Promoter Score, a measure of workforce satisfaction and loyalty
Escrow
[ˈɛskroʊ]
A financial arrangement where a third party holds funds during a transaction
Expat Management
[ˈɛkspæt ˈmænɪdʒmənt]
A suite of processes and policies designed to support employees assigned to work in a foreign country, commonly known as expatriates or expats.
Fixed-term Employment
[fɪkst tɜrm ɪmˈplɔɪmənt]
A contractual work arrangement where an employee is hired for a specific, limited period of time.
