Cómo FlipTalk configuró una gestión de contratistas sin errores con Mellow

Mellow`s superior customer service, ease of use, and responsiveness make it a great contractor management solution for businesses with diverse teams. I’m thrilled to see how much it has streamlined our operations, and I have never considered switching to another service.

Acerca de Fliptalk

FlipTalk es una plataforma de aprendizaje con sede en EE. UU. que ofrece clases de inglés a latinoamericanos y clases de español a estadounidenses. La empresa cuenta con un equipo distribuido a nivel mundial con contratistas de varias regiones, incluidas Europa del Este, América Latina y Europa Central.

Industria: EdTech

Ubicación: EE. UU.

Número de empleados: 11‑50

Desafío + solución

FlipTalk se enfrentaba al desafío de trasladar su entidad legal a los EE. UU., mientras sus contratistas estaban dispersos por diferentes países. La empresa necesitaba una solución fiable, eficiente y rentable para gestionar su equipo internacional de desarrolladores, profesores y personal de soporte.

Qué buscaba FlipTalk:

• Solution for quick and global contractor management. With its team spread across several regions, the company was looking for a solution to manage international contractors as quickly as local talent.
• Permissions management.The company has several departments with their own managers, but the accountant is the only one responsible for disbursements.
• Reasonable pricing. FlipTalk found that subscription‑based platforms’ fees exceeded payments to contractors, so they were not an option. Payment providers could only offer roundabout ways of transferring money to international contractors, all the while saddling the company with currency conversion charges and hidden membership fees.
• Fast integration. It was essential for the company to get its chosen solution up and running within days, not months.

Lo que Mellow proporcionó:

• Instant onboarding. With Mellow, FipTalk can onboard, manage, and send payouts to contractors in one click. And because Solar Staff is a breeze to use, contractors do not require any additional instructions.
• Transparent pricing. Mellow uses a pay‑as‑you‑go model without setup fees, monthly charges, or fees related to the number of contractors.
• Flexible permissions management. Mellow has given FlipTalk added financial security: thanks to its permissions system, only authorized users can confirm payments.
• One‑day set‑up. All it took was a 3‑minute call with a Mellow sales manager and a KYB check, after which FlipTalk signed the contract. The rest of the set‑up was all automatic!