Mellow Media
Glossary

Glossary

What exactly is a “workation”? Ever wondered who “permalancers” and “moonlighters” are?
Discover the key terms defining the New Work era.
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Contingent Workforce

[kənˈtɪndʒənt ˈwɜrkfɔrs]

A labor pool consisting of people who work for an organization on a non-permanent basis.

A contingent workforce consists of freelancers, independent contractors, and consultants who are not on the company's payroll because they are not employees of the organization. These workers are typically hired for specific projects, tasks, or periods, providing businesses with flexibility and the ability to scale their workforce according to demand without the long-term commitment of permanent employees.

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Casual Worker

[ˈkæʒuəl ˈwɜrkər]

An employee who does not have a fixed or guaranteed schedule and works on an as-needed basis.

This type of worker is typically engaged on a temporary or irregular basis without a long-term commitment from the employer. Casual workers are often called in to work during peak periods or to fill in for permanent employees who are absent. They usually receive compensation only for the hours worked and may not be entitled to the same benefits or job security as full-time or permanent employees.

See also: 1099 Worker, Contractor, Freelancer, Gig Worker.

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Business Process Outsourcing (BPO)

[ˈbɪznəs ˈprɑsɛs ˈaʊtˌsɔrsɪŋ]

The practice of outsourcing key business tasks to a third party. BPO can help businesses be more efficient, productive, and profitable.

This process typically involves contracting specific business operations and responsibilities, such as customer service, payroll, accounting, or technical support, to external service providers. By leveraging the expertise and resources of third-party vendors, companies can focus on their core competencies, reduce costs, improve service quality, and gain access to global talent and technology.

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Blended Workforce

[ˈblɛndɪd ˈwɜrkfɔrs]

A strategic approach where an organization combines full-time employees with contingent workers, such as freelancers, contractors, or part-time workers, to meet their business needs effectively. It involves integrating traditional employees and non-traditional workers to create a flexible and diverse workforce that can adapt to changing demands and maximize productivity.

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Bleisure

[ˈbliːʒər]

A combination of the words "business" and "leisure," referring to the practice of combining business travel with leisure activities or personal time.

This approach allows travelers to maximize their time on business trips by adding days for relaxation before or after work commitments, promoting a better work-life balance and enabling exploration of new destinations with minimal additional expense.

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Async Work or Asynchronous Work

[eɪˈsɪŋkrənəs wɜrk]

A type of work where team members interact with one another without the need for immediate responses. In t his mode, messages or information are exchanged at different times, allowing individuals to respond when it is most convenient for them rather than in real-time.

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Agency of Record (AOR)

[ˈeɪdʒənsi əv ˈrɛkərd]

A third-party entity responsible for managing the compliance and administration of independent contractors.

The AOR ensures the correct classification of workers, manages contracts and agreements, handles onboarding processes, acts as an intermediary throughout the engagement, and oversees the payment process. The primary goal is to mitigate risks associated with worker misclassification and ensure all regulatory and tax considerations are met.

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