Refocus is a Philippines-based EdTech platform that aims to empower individuals to pursue careers in IT and modern specialties. However, managing international payments for their diverse network of contractors, including programmers, videographers, and graphic designers across various countries, posed a significant challenge.
Payments From Asia To Europe
In order to pay 50-100 contractors, Refocus had to wait 3-5 days for transfers from the Philippines to reach the EU, then individually re-allocate the money between 50-100 contractors. The transfer process alone required advance cash-flow planning of 8-10 working days. As Refocus grew and its team expanded globally, the process of managing transfers and payments became more complex and time-consuming. The company found itself caught in a cycle of:
- drafting, sending, and signing contracts,
- collecting personal information for payments,
- depositing funds,
- ensuring successful payment delivery
The entire operational cycle posed a risk to Refocus's growth and its mission to positively impact students' lives. It needed to be more efficient.
Implementing Mellow
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Refocus discovered the ideal solution in Mellow, a tool they had previously encountered while working with another company. The setup process was quick, took only two weeks, and required minimal preparation. By implementing Mellow, they could:
- automate contract sending and signing
- automate personal data collection
- deposit funds to their account
- automate payments to contractors
With Mellow running in the background, Refocus no longer needed to worry about the administration side of hiring and paying contractors. Refocus could easily set up tasks and payments and know that once the job was complete, the contractor would get paid instantly in any country around the globe.
The After Effects
«Mellow has been instrumental in our growth. We no longer need to visit the bank, make 100 separate payments to freelancers, or worry about their location. We can now focus on growing, Refocus, and making a difference.»
Refocus now has 5-10 people who use the service to manage 50-100 contractors monthly. All they have to do is update the info on tasks and payments when needed. Once the job is complete, a simple button immediately releases the funds to the freelancer.
Conclusion
With the challenge of international payments resolved, Refocus can now concentrate on tackling more complex tasks such as cash flow management, budget planning, and strategizing to help people secure their first job in IT.
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