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Cases
How SumSub works

How SumSub works with freelancers from Brazil and Laos using Mellow

95%

reduction in payout time

+5

new hiring markets

300%

team growth in two months
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About SumSub

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Sumsub aims to eliminate online fraud with its all-in-one verification platform and holistic AML/KYC/KYB solutions. The company helps more than 2,000 businesses stay compliant worldwide, including Binance, TransferGo, and DiDi.

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  • Industry: Cybersecurity
  • Location:Worldwide
  • Number of employees: 200-500

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Сhallenge and solution

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Sumsub is expanding rapidly and operates in different countries and territories. To keep the business running smoothly and maintain a superior customer experience, Sumsub employs freelancers with unique expertise. With scaling come various impediments, so the company needed a comprehensive solution.

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What Sumsub was looking for:

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Establishing legal connections with contractors in regions with non-transparent banking and tax systems. As Sumsub expands its presence in LATAM, MENA, and APAC, it needs to collaborate with specialists in Turkey, Brazil, Singapore, and Laos.
Reducing the administrative burden. Previously, Sumsub worked directly with freelancers and used bank transfers for payments, which would often result in the entire process from task assignment to money disbursement taking weeks.
Scaling without incurring additional costs. Given the expected increase in its freelance workforce, the company wanted to avoid expanding the internal team or incurring additional platform costs.

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What Mellow provided:

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A comprehensive platform that enables compliant contractor connections in 190 countries, even in hard-to-reach regions.
Streamlined workflow that saw management and payout times decrease from 3 weeks to just 1 day.
A commitment-free solution with zero setup fees and no monthly charges.

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Integrating Mellow has transformed our workflow, saving us hundreds of hours. Now, we can collaborate with talented individuals from around the globe and ensure prompt and hassle-free payouts.
Daria K.

CFO of Sumsub
“Mellow's most significant advantages are fast onboarding, quality support at all stages, and a user-friendly interface. Cryptocurrency is set to continue rising in popularity as a preferred payment method, and here are five reasons why”.

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1. Decentralization provides a hedge against inflation
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